Shipping & Returns
We deliver luxury fragrances straight to your door with care and precision.
Cash on Delivery available on all orders.
Delivery Options
Choose the delivery option that best suits your needs
Standard Delivery
Free on orders over $75
Our standard delivery option for all orders across Lebanon.
Express Delivery
$10
Fast delivery for urgent orders.
Same Day Delivery
$15
Available for select areas in Zgharta and surrounding regions.
Secure Packaging
All products are carefully packaged to ensure safe delivery.
Order Tracking
Track your order in real-time from our store to your door.
Flexible Delivery
Choose a delivery time that works best for you.
Shipping Information
Delivery Areas
We currently deliver to all areas across Lebanon. Our main distribution center is located in Zgharta, ensuring efficient delivery to nearby regions.
Order Processing
- Orders placed before 2 PM are processed the same day
- You'll receive a confirmation email once your order is shipped
- Track your order status through your account dashboard
- Our customer service team is available for any delivery inquiries
Shipping Costs
We offer free standard delivery on all orders over $75. For orders below this amount, a flat shipping fee applies based on your chosen delivery method.
Cash on Delivery
We understand the importance of trust when shopping online. That's why we offer Cash on Delivery (COD) as a payment option. Pay for your order when it arrives at your doorstep. No prepayment required.
Returns & Exchanges
Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, you may return unused and unopened items within 14 days of delivery.
Return Conditions
- Products must be unopened and in their original packaging
- All original tags and labels must be intact
- Proof of purchase (receipt or order number) required
- Products must not show signs of use or damage
How to Return
- Contact our customer service team via phone or email
- Provide your order number and reason for return
- Receive a return authorization and instructions
- Package the item securely in its original packaging
- Ship the item back to our address or arrange pickup
- Receive your refund within 7-10 business days after we receive the item
Exchanges
If you'd like to exchange an item for a different product or size, please contact our customer service team. We'll be happy to help you find the perfect fragrance.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos of the damage. We'll arrange for a replacement or full refund at no cost to you.